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SharePoint 2010 - Record Center Drop off Library Additional Information Required email

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I have a record center that sent out Additional Information Required emails to the submitters when their documents were put in the Drop Off Library

Subject: <site-name> - Additional Information Required

Message: You recently submitted documents to <site-name>. Additional information is required to complete the submission. Follow the link below to enter the required information.

To see the list of documents that could not be routed: http://<site-name>/DropOffLibary

For some reason it stopped sending out those emails. I tried creating a new record center and the email was sent for 2 documents then stopped. I created a third record center and it would never send out those emails,

It will send Rule Managers the email letting them know that there are documents in the drop off library but not to the user that submitted the document to let them know that they have more properties to fill out before the document will be routed


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