Web Analytics Reports Outcome "Email sent but reports with no data were not attached."

Hi all,

I am having an issue with some web applications in SP2010 Enterprise where workflows are set for web analytics to send reports. Outgoing email is set up correctly, accounts have emails associated with them, and the report emails work fine when started manually (they include the Excel file attached). The problem is when the report workflow is kicked off from the timer job, the email is sent, but the Excel report is not attached and the email states "No weekly Web Analytics reports for <startDate> through<endDate> for SharePoint Site <siteURL> were sent because there was no data for this date range/ there were errors. For error details, see the server ULS logs." i checked the ULS logs and there are no errors. Workflow Histor shows the same error as the email "Email sent but reports with no data were not attached."

I double checked the date range and there is data there which is sent when started manually. Also, since it is working when started manually, but not with the timer job I was thinking it was permissions. I have checked and the app pool account for the web app, the app pool account for the service app, and the server farm are all on the Web Application Service App and have permissions to the site itself that should give it access to the reports.

Other sites on the server in other web applications are sending the reports as expected with the timer job. I compared everything I could think of between permissions and settings to confirm they were the same.

Any thoughts on what might resolve this?

Thanks,

J.