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SharePoint Workspace 2012 can’t download - open items. "Contents not Available"

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Hello. I have a problem with SharePoint Workspace 2012.

2 users (as far as I know until now) are trying to open or download items from the Workspace and receive the message:

“ Contents not Available             

The contents of “…..” have not been downloaded or have not finished downloading.  For more information see “Managing Documents in a Documents tool” in online help”

Both Workspaces are fully updated and the office version is x64. When I try to open or download the document from IE9, it works properly.  The Sync button shows that the contents are fully synced. I have tried uninstalling and reinstalling, as long as with this http://support.microsoft.com/kb/982279 but no luck.

Can someone help?


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