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Failed to Create the Configuration database

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I installed Sharepoint Server 2010 and when I run the Configuration Wizard I get the following error:

Failed to create the configuration database.

An exception of type System.InvalidOperationException was thrown. Additional exception information: An error occured while getting information about the user Administrator at server KIComputing.local: The RPC server is unabailable

The following is in the configuration log file:

09/16/2011 16:35:37  1  INF            Not running in high contrast, so we will paint the background with our trademarked image
09/16/2011 16:35:37  1  INF            Not running in high contrast, so we will paint the background with our trademarked image
09/16/2011 16:35:37  1  INF            Not running in high contrast, so we will paint the background with our trademarked image
09/16/2011 16:35:37  1  INF            Not running in high contrast, so we will paint the background with our trademarked image
09/16/2011 16:35:37  1  INF            Not running in high contrast, so we will paint the background with our trademarked image
09/16/2011 16:35:37  1  INF            Not running in high contrast, so we will paint the background with our trademarked image
09/16/2011 16:35:37  1  INF            Not running in high contrast, so we will paint the background with our trademarked image
09/16/2011 16:35:37  1  INF            Not running in high contrast, so we will paint the background with our trademarked image
09/16/2011 16:35:37  1  INF            Not running in high contrast, so we will paint the background with our trademarked image
09/16/2011 16:35:37  1  INF            Not running in high contrast, so we will paint the background with our trademarked image
09/16/2011 16:35:37  1  INF            Not running in high contrast, so we will paint the background with our trademarked image
09/16/2011 16:35:37  1  INF            Not running in high contrast, so we will paint the background with our trademarked image
09/16/2011 16:35:43  1  INF            Not running in high contrast, so we will paint the background with our trademarked image
09/16/2011 16:35:43  1  INF            Not running in high contrast, so we will paint the background with our trademarked image
09/16/2011 16:35:43  1  INF            Not running in high contrast, so we will paint the background with our trademarked image
09/16/2011 16:35:43  1  INF            Not running in high contrast, so we will paint the background with our trademarked image
09/16/2011 16:35:43  1  INF            Not running in high contrast, so we will paint the background with our trademarked image
09/16/2011 16:35:43  1  INF            Not running in high contrast, so we will paint the background with our trademarked image
09/16/2011 16:35:43  1  INF            Not running in high contrast, so we will paint the background with our trademarked image
09/16/2011 16:35:43  1  INF            Not running in high contrast, so we will paint the background with our trademarked image
09/16/2011 16:35:43  1  INF            Not running in high contrast, so we will paint the background with our trademarked image
09/16/2011 16:35:43  1  INF            Not running in high contrast, so we will paint the background with our trademarked image
09/16/2011 16:35:43  1  INF            Not running in high contrast, so we will paint the background with our trademarked image
09/16/2011 16:36:50  1  INF            Not running in high contrast, so we will paint the background with our trademarked image
09/16/2011 16:36:50  1  INF            Not running in high contrast, so we will paint the background with our trademarked image
09/16/2011 16:36:50  1  INF            Not running in high contrast, so we will paint the background with our trademarked image
09/16/2011 16:36:50  1  INF            Not running in high contrast, so we will paint the background with our trademarked image
09/16/2011 16:36:50  1  INF            Not running in high contrast, so we will paint the background with our trademarked image
09/16/2011 16:36:50  1  INF            Not running in high contrast, so we will paint the background with our trademarked image
09/16/2011 16:37:55  1  INF            Not running in high contrast, so we will paint the background with our trademarked image
09/16/2011 16:37:55  1  INF            Not running in high contrast, so we will paint the background with our trademarked image
09/16/2011 16:37:55  1  INF            Not running in high contrast, so we will paint the background with our trademarked image
09/16/2011 16:37:55  1  INF            Not running in high contrast, so we will paint the background with our trademarked image
09/16/2011 16:37:55  1  INF            Not running in high contrast, so we will paint the background with our trademarked image
09/16/2011 16:37:55  1  INF            Not running in high contrast, so we will paint the background with our trademarked image
09/16/2011 16:37:56  1  INF            Not running in high contrast, so we will paint the background with our trademarked image
09/16/2011 16:37:56  1  INF            Not running in high contrast, so we will paint the background with our trademarked image
09/16/2011 16:38:17  1  INF            Not running in high contrast, so we will paint the background with our trademarked image
09/16/2011 16:38:17  1  INF            Not running in high contrast, so we will paint the background with our trademarked image
09/16/2011 16:38:17  1  INF            Not running in high contrast, so we will paint the background with our trademarked image
09/16/2011 16:38:17  1  INF            Not running in high contrast, so we will paint the background with our trademarked image
09/16/2011 16:38:17  1  INF            Not running in high contrast, so we will paint the background with our trademarked image
09/16/2011 16:38:17  1  INF            Not running in high contrast, so we will paint the background with our trademarked image
09/16/2011 16:38:17  1  INF            Not running in high contrast, so we will paint the background with our trademarked image
09/16/2011 16:38:17  1  INF            Not running in high contrast, so we will paint the background with our trademarked image
09/16/2011 16:38:17  1  INF            Not running in high contrast, so we will paint the background with our trademarked image
09/16/2011 16:38:17  1  INF            Not running in high contrast, so we will paint the background with our trademarked image
09/16/2011 16:38:17  1  INF            Not running in high contrast, so we will paint the background with our trademarked image
09/16/2011 16:38:20  1  INF            Not running in high contrast, so we will paint the background with our trademarked image
09/16/2011 16:38:24  1  INF            Not running in high contrast, so we will paint the background with our trademarked image
09/16/2011 16:38:24  1  INF            Not running in high contrast, so we will paint the background with our trademarked image
09/16/2011 16:38:24  1  INF            Not running in high contrast, so we will paint the background with our trademarked image
09/16/2011 16:38:24  1  INF            Not running in high contrast, so we will paint the background with our trademarked image
09/16/2011 16:38:24  1  INF            Not running in high contrast, so we will paint the background with our trademarked image
09/16/2011 16:38:24  1  INF            Not running in high contrast, so we will paint the background with our trademarked image
09/16/2011 16:38:24  1  INF            Not running in high contrast, so we will paint the background with our trademarked image
09/16/2011 16:38:24  1  INF            Not running in high contrast, so we will paint the background with our trademarked image
09/16/2011 16:38:24  1  INF            Not running in high contrast, so we will paint the background with our trademarked image
09/16/2011 16:38:24  1  INF            Not running in high contrast, so we will paint the background with our trademarked image
09/16/2011 16:38:24  1  INF            Not running in high contrast, so we will paint the background with our trademarked image
09/16/2011 16:38:38  1  INF            Not running in high contrast, so we will paint the background with our trademarked image
09/16/2011 16:38:38  1  INF            Not running in high contrast, so we will paint the background with our trademarked image
09/16/2011 16:38:38  1  INF            Not running in high contrast, so we will paint the background with our trademarked image
09/16/2011 16:38:38  1  INF            Not running in high contrast, so we will paint the background with our trademarked image
09/16/2011 16:38:38  1  INF            Not running in high contrast, so we will paint the background with our trademarked image
09/16/2011 16:38:38  1  INF            Not running in high contrast, so we will paint the background with our trademarked image
09/16/2011 16:38:38  1  INF            Not running in high contrast, so we will paint the background with our trademarked image
09/16/2011 16:38:38  1  INF            Not running in high contrast, so we will paint the background with our trademarked image
09/16/2011 16:38:38  1  INF            Not running in high contrast, so we will paint the background with our trademarked image
09/16/2011 16:38:38  1  INF            Not running in high contrast, so we will paint the background with our trademarked image
09/16/2011 16:38:38  1  INF            Not running in high contrast, so we will paint the background with our trademarked image
09/16/2011 16:38:39  1  INF            Not running in high contrast, so we will paint the background with our trademarked image
09/16/2011 16:38:39  1  INF            Entering function PsconfigLinkLabel.LinkLabelClickedEventHandler
09/16/2011 16:38:39  1  INF              Clicking the link data C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\14\LOGS\PSCDiagnostics_9_16_2011_16_7_30_77_1051289620.log
09/16/2011 16:38:39  1  INF              Not running in high contrast, so we will paint the background with our trademarked image
09/16/2011 16:38:39  1  INF            Leaving function PsconfigLinkLabel.LinkLabelClickedEventHandler

This was in the Application Event Log:

Log Name:      Application
Source:        SharePoint 2010 Products Configuration Wizard
Date:          9/16/2011 4:09:52 PM
Event ID:      104
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      CAM.KIComputing.local
Description:
Failed to create the configuration database.
An exception of type System.InvalidOperationException was thrown.  Additional exception information: An error occurred while getting information about the user Administrator at server KIComputing.local: The RPC server is unavailable
System.InvalidOperationException: An error occurred while getting information about the user Administrator at server KIComputing.local: The RPC server is unavailable
   at Microsoft.SharePoint.Win32.SPNetApi32.NetUserGetInfo1(String server, String name)
   at Microsoft.SharePoint.Administration.SPManagedAccount.GetUserAccountControl(String username)
   at Microsoft.SharePoint.Administration.SPManagedAccount.Update()
   at Microsoft.SharePoint.Administration.SPProcessIdentity.Update()
   at Microsoft.SharePoint.Administration.SPApplicationPool.Update()
   at Microsoft.SharePoint.Administration.SPWebApplication.CreateDefaultInstance(SPWebService service, Guid id, String applicationPoolId, SPProcessAccount processAccount, String iisServerComment, Boolean secureSocketsLayer, String iisHostHeader, Int32 iisPort, Boolean iisAllowAnonymous, DirectoryInfo iisRootDirectory, Uri defaultZoneUri, Boolean iisEnsureNTLM, Boolean createDatabase, String databaseServer, String databaseName, String databaseUsername, String databasePassword, SPSearchServiceInstance searchServiceInstance, Boolean autoActivateFeatures)
   at Microsoft.SharePoint.Administration.SPWebApplication.CreateDefaultInstance(SPWebService service, Guid id, String applicationPoolId, IdentityType identityType, String applicationPoolUsername, SecureString applicationPoolPassword, String iisServerComment, Boolean secureSocketsLayer, String iisHostHeader, Int32 iisPort, Boolean iisAllowAnonymous, DirectoryInfo iisRootDirectory, Uri defaultZoneUri, Boolean iisEnsureNTLM, Boolean createDatabase, String databaseServer, String databaseName, String databaseUsername, String databasePassword, SPSearchServiceInstance searchServiceInstance, Boolean autoActivateFeatures)
   at Microsoft.SharePoint.Administration.SPAdministrationWebApplication.CreateDefaultInstance(SqlConnectionStringBuilder administrationContentDatabase, SPWebService adminService, IdentityType identityType, String farmUser, SecureString farmPassword)
   at Microsoft.SharePoint.Administration.SPFarm.CreateAdministrationWebService(SqlConnectionStringBuilder administrationContentDatabase, IdentityType identityType, String farmUser, SecureString farmPassword)
   at Microsoft.SharePoint.Administration.SPFarm.CreateBasicServices(SqlConnectionStringBuilder administrationContentDatabase, IdentityType identityType, String farmUser, SecureString farmPassword)
   at Microsoft.SharePoint.Administration.SPFarm.Create(SqlConnectionStringBuilder configurationDatabase, SqlConnectionStringBuilder administrationContentDatabase, IdentityType identityType, String farmUser, SecureString farmPassword, SecureString masterPassphrase)
   at Microsoft.SharePoint.Administration.SPFarm.Create(SqlConnectionStringBuilder configurationDatabase, SqlConnectionStringBuilder administrationContentDatabase, String farmUser, SecureString farmPassword, SecureString masterPassphrase)
   at Microsoft.SharePoint.PostSetupConfiguration.ConfigurationDatabaseTask.CreateOrConnectConfigDb()
   at Microsoft.SharePoint.PostSetupConfiguration.ConfigurationDatabaseTask.Run()
   at Microsoft.SharePoint.PostSetupConfiguration.TaskThread.ExecuteTask()
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="SharePoint 2010 Products Configuration Wizard" />
    <EventID Qualifiers="0">104</EventID>
    <Level>2</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2011-09-16T23:09:52.000000000Z" />
    <EventRecordID>4234</EventRecordID>
    <Channel>Application</Channel>
    <Computer>CAM.KIComputing.local</Computer>
    <Security />
  </System>
  <EventData>
    <Data>Failed to create the configuration database.
An exception of type System.InvalidOperationException was thrown.  Additional exception information: An error occurred while getting information about the user Administrator at server KIComputing.local: The RPC server is unavailable
System.InvalidOperationException: An error occurred while getting information about the user Administrator at server KIComputing.local: The RPC server is unavailable
   at Microsoft.SharePoint.Win32.SPNetApi32.NetUserGetInfo1(String server, String name)
   at Microsoft.SharePoint.Administration.SPManagedAccount.GetUserAccountControl(String username)
   at Microsoft.SharePoint.Administration.SPManagedAccount.Update()
   at Microsoft.SharePoint.Administration.SPProcessIdentity.Update()
   at Microsoft.SharePoint.Administration.SPApplicationPool.Update()
   at Microsoft.SharePoint.Administration.SPWebApplication.CreateDefaultInstance(SPWebService service, Guid id, String applicationPoolId, SPProcessAccount processAccount, String iisServerComment, Boolean secureSocketsLayer, String iisHostHeader, Int32 iisPort, Boolean iisAllowAnonymous, DirectoryInfo iisRootDirectory, Uri defaultZoneUri, Boolean iisEnsureNTLM, Boolean createDatabase, String databaseServer, String databaseName, String databaseUsername, String databasePassword, SPSearchServiceInstance searchServiceInstance, Boolean autoActivateFeatures)
   at Microsoft.SharePoint.Administration.SPWebApplication.CreateDefaultInstance(SPWebService service, Guid id, String applicationPoolId, IdentityType identityType, String applicationPoolUsername, SecureString applicationPoolPassword, String iisServerComment, Boolean secureSocketsLayer, String iisHostHeader, Int32 iisPort, Boolean iisAllowAnonymous, DirectoryInfo iisRootDirectory, Uri defaultZoneUri, Boolean iisEnsureNTLM, Boolean createDatabase, String databaseServer, String databaseName, String databaseUsername, String databasePassword, SPSearchServiceInstance searchServiceInstance, Boolean autoActivateFeatures)
   at Microsoft.SharePoint.Administration.SPAdministrationWebApplication.CreateDefaultInstance(SqlConnectionStringBuilder administrationContentDatabase, SPWebService adminService, IdentityType identityType, String farmUser, SecureString farmPassword)
   at Microsoft.SharePoint.Administration.SPFarm.CreateAdministrationWebService(SqlConnectionStringBuilder administrationContentDatabase, IdentityType identityType, String farmUser, SecureString farmPassword)
   at Microsoft.SharePoint.Administration.SPFarm.CreateBasicServices(SqlConnectionStringBuilder administrationContentDatabase, IdentityType identityType, String farmUser, SecureString farmPassword)
   at Microsoft.SharePoint.Administration.SPFarm.Create(SqlConnectionStringBuilder configurationDatabase, SqlConnectionStringBuilder administrationContentDatabase, IdentityType identityType, String farmUser, SecureString farmPassword, SecureString masterPassphrase)
   at Microsoft.SharePoint.Administration.SPFarm.Create(SqlConnectionStringBuilder configurationDatabase, SqlConnectionStringBuilder administrationContentDatabase, String farmUser, SecureString farmPassword, SecureString masterPassphrase)
   at Microsoft.SharePoint.PostSetupConfiguration.ConfigurationDatabaseTask.CreateOrConnectConfigDb()
   at Microsoft.SharePoint.PostSetupConfiguration.ConfigurationDatabaseTask.Run()
   at Microsoft.SharePoint.PostSetupConfiguration.TaskThread.ExecuteTask()</Data>
  </EventData>
</Event>


David Kellett

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