I have a farm account and a test account. The farm and test account can both access our main web application athttp://portal.ourdomain.com. The farm account can access our mySite web application athttp://mysite.ourdomain.com. The test account gets "Access Denied" on the same site. I have:
- Confirmed All Authenticated Users have read access to the site.
- Added the test account directly with read access - still access denied
- Added the test account directly with Full Control access - still access denied
- Added the test account as a Site Collection Administration - still access denied
- Added the test account with Full Control to the web application via User Policy in CA - *no* access denied - this is not a solution for us as we are not going to give all users this access
- Confirmed the master page on mysite is accessible by the test account (as it *can* get to the settings.aspx just not the default.aspx). This is not a publishing site.
- Confirmed the custom .js and .css used and called from the portal site are published and approved and the test account can access them directly
- Just to be sure in case, confirmed the master page of portal (which is a publishing site) was checked in, published and approved and confirmed the test account can see it
- Closed all web parts on the page - still access denied
- Deleted all web parts on the page - still access denied
- Enabled verbose logging and found nothing related to Access Denied for this user/page
- Reviewed IIS logs for 401 issues and all are around the AccessDenied page and Default.aspx page only, nothing else appears to be pulled in
- Turned on Fiddler to capture traffic to see if anything causing error, nothing shows except for the default.aspx and immediately thereafter the _layouts/accessdenied.aspx and the source is the correct page
- Cleared cache multiple times - still access denied
Does anyone have any other suggestions on what might be causing this and how to fix it?
- Thank you. Respectfully, Janette M. Ricker