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SP 2010 email alerts not working for all users

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Please forgive a newcomer with timid steps to test the water here.

I am have trouble with email alert which doesn't work quite all right. When an alerts is set up in, say, announcements or calendar, all users listed in the alerts receive an alert telling them an alert has been created for them. But not all of them receive subsequent alerts when changes (edit, adding, deleting...) are made to the item for which the alert is set up.

I set up a few new AD user accounts for testing, and all of them receive ongoing alerts as they are supposed to. But not all the existing AD users receive ongoing alerts. AD groups that the users belong to do not seem to be the issue, as some uses with the same group memberships receive ongoing alerts and some don't.

I have a SP 2010 and Exchange 2007 setup.

Any one with any idea? Thanks.


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