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Web Apps doesn't read Word, nor reads/edits Powerpoint, but allows read/edits Excel, Sharepoint 2010

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I'll keep this short and sweet. Hopefully some light can be shed on my scenario and a solution.

I have a Server 2008 R2 with Sharepoint 2010 and Office Web Apps setup. The installations went off without a hitch, and I setup a Site Collection with several other children websites beneath it.

Currently, the three different file types have three different kinds of  behaviors. These behaviors are assuming the user has full control of the document from AD/Sharepoint's point of view.

  • Spreadsheets can be read in browser and edited in browser. Everything works fine here.
  • Word documents cannot be read from browser, but they can be edited normally like one would expect. After sitting there for ~two minutes, it gives the error: "Word Web App cannot open this document because the server is still processing the document." 
  • PowerPoint doesn't let any user read or edit any presentation. When trying to read, it says "Either network connectivity has been lost or the server is too busy to service your request. Check your network connection." when trying to edit, it says"PowerPoint web app encountered an error."

Odd. =/ What bothers me is that the behaviors aren't consistent, they differ among all three. If it were the same I'd think connectivity or permissions issues. Ie, content db only allows read, thus all 3 services only have read permissions on the db, that sort of thing. To my understanding, during the installation the default pools/accounts were used("Sharepoint Web Services Default", "NT AUTHORITY\Network Service", etc).

This is what I've tried so far:

  • Back to square 1: Is it installed? Is it activated? Yes to both. It installed normally and it's activated in Site Collection(Site Col Admin -> Site Col Features -> OWA is active).
  • Restarted the PP and Word viewing services. No change. (I tried deleting the service app and making a new one with the same name, no dice. Also tried making sure the Word Vieweing Svc App was under the existing application pool, entitled "Sharepoint Web Services Default". Even tried making a new application pool and having it under Predefined -> "Network Service", and trying other pools still got me nothing)
  • Under Manage Service Connections (App Management-> Manage Web Apps), the Word Viewing Service, Excel Service application, and PowerPoint Service application proxy were all checked(among the other things checked). 
  • (One thread I saw on Sharepoint Stack Exchange said trying to change browser file handilng from strict to permissive didn't work either.)

What could be going on that's restricting those actions on Word/PP documents? Only potential thing that might be screwing things up is my SQL server that houses the content DB for my web app is on a different server than Sharepoint/OWA. I don't know what would be interfering however. Is there a different permission set for the different OWA services? How would I check what OWA is using to connect to the content DBs(and which ones are they using, along with what permissions they have vs what they should have)? Is there something I missed? Will uninstalling and reinstalling OWA help in any way(as long as I don't lose my documents!)?

Anything to get me at least on the right track would be appreciated, thanks =)




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