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Sharepoint 2010 and Office 2010 Enterprise Keywords issues when saving

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Hello all,

Hope someone can help out there. Basically got an annoying issue when saving an Excel, Word file back to Sharepoint. We have a policy that to save a file to Sharepoint certain fields must be filled in order to save to Sharepoint. When a user files the Enterprise Keywords field using Office 2010 Word or Excel it requires the field to be populated twice. Basically you fill out the Enterprise Keywords field and press Retry Save it removes the entry in the field. Once filled in again and retry save is repressed the document is saved to Sharepoint.

This however does not happen to with Office 2013. It saves first time.

I have recreated in a test environment and applied all Office 2010 patches and fixes and no change. I have fully patched Sharepoint 2010 to Service pack 2 and February's release of hotfixes in my test environment and still getting the problem.

Anyone seen this before or any suggestions?

Thanks in advance.


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