I am not sure why the total steps are different from time to time.
On one server, I installed SP2 and the configuration wizard run 10 steps and failed on 9. I re-run the wizard and it only had 9 steps and it completed.
On another server. it failed on 9 of 10. I applied the VM snapshot and installed sp2 all over again. This time, it only run 9 steps and it failed. then I re-run it. this time 10 steps and it was successful.








