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SharePoint 2013 - cannot change master page using Master Page link or Design Manager

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Hi

I am having this problem on one of the site collection.  When using theMaster Page link under Look and Feel or the Design Manager to change the master page, will result in this error "Sorry, you don't have access to this page"
This happen to any user with Full Control permission level to the site (either assigned individually or is member of the Site owner group)

I have checked and make sure the Master Page Gallery's permission is given to everyone with Read.  I also check the Style library and Style Resource Ready group have everyone Read permission and no master page is being checked out but still that not helping.

If anyone have any advice or suggestion on where i should check or possible solution,  please share.

Thanks


Swanl


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