Issue Type: User not in directory.

This is my issues at the moment.

I share a file with user.

When I e-mail invite to user and user clicks on the link the get this error.

That didn't work
We're sorry, but gxxxx.fxxxxi@sydneyxxxxxxxx.com.au can't be found in the penskeau-my.sharepoint.com directory. Please try again later, while we try to automatically fix this for you.
Here are a few ideas:

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If that doesn't help, contact your support team and include these technical details:
Correlation ID: c72ffb9c-60f9-1000-cd9e-c9d9d817dd3e
Date and Time: 4/9/2015 5:51:46 PM
URL: https://penskeau-my.sharepoint.com/
User: gxxxx.xxxxxi@sydneyxxxxxxxxxxx.com.au
Issue Type: User not in directory.

I then try again same issue.

I added another user from the same domain and access to the file worked fine.

I can not seem to fix this issue with just this 1 user.

Any Info will be helpful.

Thank you.