I am running into a fun issue. I am getting a lot of errors in my search crawl logs that say the following:
The crawler could not communicate with the server. Check that the server is available and that the firewall access is configured correctly.
And
The filtering process has been terminated
And
An unrecognized HTTP response was received when attempting to crawl this item. Verify whether the item can be accessed using your browser. ( Error from SharePoint site: WebExceptionStatus TrustFailure The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel. )
And finally,
The SharePoint item being crawled returned an error when requesting data from the web service. ( Error from SharePoint site )
The thing is, I still get most of the results. Probably 3/4ths of the pages and external content are crawled. These happen sporadically. I believe it to be caused by a spotty secure store service.
When I try to manage the secure store service, sometimes the page loads. Other times it says:
Cannot complete this action as the Secure Store Shared Service is not responding. Please contact your administrator
If I refresh the page a couple times, it comes back up. I believe this constant up and down is causing issues. I have tried the following to resolve this:
- IIS resets on all servers
- Restarting individual app pools on all servers
- Making sure the correct services were running on all servers, and restarting them
- Restarting the servers
Creating a new secure store service is not an option, as the custom software running on the environment requires it heavily, and rebuilding all the credentials is a huge pain. If this were not a live environment, it would be worth it. However, this IS a
live site.
Has anyone else seen a spotty SSS like this one?